File a Complaint
Most complaints result from misunderstandings. Greater Denton/Wise County Association of REALTORS® suggests before filing a complaint, make reasonable efforts to communicate with the real estate professional and their broker.
License Complaints
TREC (Texas Real Estate Commission)
If you feel there has been a violation of The Real Estate License Act, or TREC rules, you have the right to file a complaint with TREC.
Ethics Complaints
Texas REALTORS®
REALTORS® abide by the strict standards of the Code of Ethics. If a REALTOR® has failed to meet these standards, you can file a complaint. First, you must determine if the person is a REALTOR® and, thus, bound by the Code of Ethics.
Texas REALTORS® Ethics Complaints are handled by the Texas REALTOR® Professional Standards Department at 512-480-8200 they also have information about the Texas REALTORS® Ombudsman Program for quicker resolution.
Here are links you can use for making an Ethics Complaint:
Professional Standards: Dispute Resolution
Dispute Resolution Systems (DRS) is a general term used to identify means of resolving disputes out of court, such as by mediation or arbitration.